How can businesses leverage customer feedback to drive innovation and stay competitive in a rapidly changing market landscape?

Businesses can leverage customer feedback by actively listening to their customers' needs and preferences to identify areas for improvement and innovation. By incorporating customer feedback into product development and service enhancements, businesses can better meet the demands of the market and stay ahead of competitors. Additionally, using feedback to make data-driven decisions can help businesses anticipate market trends and adapt quickly to changes, enabling them to remain competitive in a rapidly changing landscape.