About This Project

CX.net is a free and open platform dedicated to the world of Customer Experience (CX). Our mission is to make CX knowledge more accessible by offering a centralized, high-quality resource for businesses, and anyone interested in delivering better customer interactions.

Why We Built This

Customer Experience is a fast-growing and evolving field — yet reliable, practical information is often scattered across blogs, reports, and corporate websites. We created cx.net to simplify the search for actionable CX knowledge by curating real questions, and best practices in one place.

What You’ll Find Here

• Plain-language explanations of key CX concepts
• Strategies and tools for improving customer journeys
• Examples and solutions from real-world scenarios
• Searchable, organized content for quick reference/li>

Open and Free by Design

We believe that improving Customer Experience should start with access to knowledge. That’s why cx.net is completely free to use. There are no paywalls, accounts, or intrusive ads — just open information, available to everyone. Whether you're a CX professional, a startup founder, or a team member looking to improve customer interactions, cx.net is here to support your learning.

Get in Touch

If you’d like to suggest improvements, report an error, or get involved, feel free to reach out through our Contact page.