How can organizations ensure that their personalized recognition and rewards program is effectively motivating and engaging CX ambassadors in the long term, and what strategies can be implemented to sustain high levels of morale and performance over time?

Organizations can ensure their personalized recognition and rewards program is effectively motivating and engaging CX ambassadors in the long term by regularly soliciting feedback from employees to understand what motivates them. Implementing a mix of monetary and non-monetary rewards, tailored to individual preferences, can help sustain high levels of morale and performance over time. Providing opportunities for career development, ongoing training, and mentorship can also keep employees engaged and motivated in the long term. Additionally, fostering a positive and inclusive work culture, recognizing achievements publicly, and celebrating milestones can contribute to sustaining high levels of morale and performance among CX ambassadors.