How can teams effectively prioritize which potential pain points in the customer journey to address first in order to maximize the impact on the overall customer experience?

Teams can effectively prioritize potential pain points in the customer journey by first conducting thorough research and analysis to identify the most critical pain points. They can then prioritize based on the level of impact each pain point has on the overall customer experience. Teams should also consider the frequency and severity of each pain point to determine which ones to address first. Additionally, involving key stakeholders and gathering feedback from customers can help in prioritizing pain points that will have the most significant impact on improving the overall customer experience.