How can organizations ensure that employees are consistently motivated and engaged in utilizing technology to enhance the customer experience in real-time?

Organizations can ensure employees are consistently motivated and engaged in utilizing technology to enhance customer experience by providing regular training and resources to keep them updated on the latest technology advancements. Recognizing and rewarding employees who excel in utilizing technology to improve customer experience can also boost motivation. Creating a positive work culture that encourages innovation and collaboration, as well as soliciting feedback from employees on ways to improve technology tools, can further enhance motivation and engagement in utilizing technology for customer experience.