How can international teams effectively measure the success of their culturally tailored CX strategies in diverse global markets, and what key performance indicators should they focus on to ensure a seamless customer experience across borders?

International teams can effectively measure the success of their culturally tailored CX strategies in diverse global markets by utilizing a combination of quantitative and qualitative data analysis, such as customer satisfaction surveys, Net Promoter Score (NPS), and customer feedback. Key performance indicators to focus on include customer retention rates, customer loyalty, customer lifetime value, and conversion rates. By tracking these metrics consistently and adjusting strategies based on the feedback received, international teams can ensure a seamless customer experience across borders and drive long-term success in global markets.