How can companies measure the impact of their CX awards program on overall employee morale, engagement, and retention rates, and what strategies can be implemented to continuously improve and optimize the program for sustainable success?

Companies can measure the impact of their CX awards program on employee morale, engagement, and retention rates by conducting surveys, analyzing turnover rates, and tracking employee feedback. To continuously improve and optimize the program for sustainable success, companies can implement strategies such as offering personalized recognition, providing professional development opportunities, creating a positive work environment, and regularly reviewing and updating the program based on feedback and results. By consistently monitoring and adjusting the program, companies can ensure that it remains effective in boosting employee morale, engagement, and retention rates.