How can businesses leverage the use of AI and virtual reality to not only enhance customer interactions, but also empower their human employees to deliver exceptional service and build lasting relationships with customers in the digital age?

Businesses can leverage AI and virtual reality to enhance customer interactions by personalizing recommendations, providing real-time support, and creating immersive experiences. By using AI to analyze customer data and preferences, companies can tailor their offerings to meet individual needs. Virtual reality can be used to simulate scenarios for employee training, enabling them to practice handling different customer situations and improving their skills. This combination of technology can empower employees to deliver exceptional service by equipping them with the tools and knowledge needed to build lasting relationships with customers in the digital age.