How can businesses foster a culture of continuous improvement and customer-centricity by incorporating customer feedback into their product development processes?

Businesses can foster a culture of continuous improvement and customer-centricity by actively seeking and listening to customer feedback throughout the product development process. This can be done through surveys, focus groups, and social media platforms. By incorporating customer feedback into decision-making, businesses can better understand customer needs and preferences, leading to the development of products that align with customer expectations. Additionally, businesses can demonstrate their commitment to customer-centricity by openly communicating how customer feedback has influenced product development and improvements. This approach can help build trust with customers and drive loyalty.