Can you share a time when you went above and beyond to exceed a customer's expectations, and how did you ultimately leave a lasting positive impression on them?

A: One instance where I went above and beyond for a customer was when I stayed late to ensure a project was completed ahead of schedule. I communicated with the customer throughout the process, providing regular updates and addressing any concerns promptly. By delivering the project early and exceeding their expectations, the customer was impressed with my dedication and attention to detail, leaving a lasting positive impression on them.

Keywords

customer service exceeding expectations dedication communication positive impression

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