How can companies ensure the long-term sustainability and scalability of innovative methods like gamification, virtual reality, hackathons, and AI-powered chatbots in maintaining high levels of collaboration and engagement within their internal CX community network?

Companies can ensure the long-term sustainability and scalability of innovative methods like gamification, virtual reality, hackathons, and AI-powered chatbots by regularly updating and evolving these tools to keep them fresh and engaging for employees. They should also provide ongoing training and support to ensure that employees are proficient in using these technologies effectively. Additionally, companies can foster a culture of experimentation and continuous improvement to encourage employees to explore new ways of utilizing these tools for collaboration and engagement within the internal CX community network. Lastly, companies should gather feedback from employees on their experiences with these tools and use this information to make necessary adjustments and enhancements to maximize their impact on collaboration and engagement.