How can companies ensure that their teams are consistently following data privacy policies and obtaining explicit consent from customers when collecting real-time customer data to enhance CX?

Companies can ensure that their teams are consistently following data privacy policies and obtaining explicit consent from customers by implementing clear and comprehensive data privacy training programs. They can also establish regular audits and checks to monitor compliance with data privacy policies. Additionally, companies can use technology solutions such as consent management platforms to streamline the process of obtaining consent from customers. It is important for companies to prioritize transparency and communication with customers regarding their data collection practices to build trust and ensure compliance with data privacy regulations.