How can companies ensure that their internal CX community network remains actively engaged and motivated to provide valuable feedback for driving innovation and product development based on customer needs and desires?

Companies can ensure their internal CX community network remains engaged and motivated by fostering a culture of open communication and transparency, recognizing and rewarding active participation and valuable feedback, providing regular training and resources to enhance skills and knowledge, soliciting input on important decisions and involving them in the innovation and product development process, and creating a sense of ownership and empowerment by demonstrating the impact of their feedback on the organization's success.