How can companies effectively communicate the value and impact of their CX ambassador program to key stakeholders, such as senior leadership, investors, and customers, in order to garner support and investment in the program for long-term success?

Companies can effectively communicate the value and impact of their CX ambassador program to key stakeholders by providing clear and measurable metrics that demonstrate the program's success, such as improvements in customer satisfaction scores or increased customer loyalty. They can also highlight the specific benefits of the program, such as increased customer retention or higher customer lifetime value. Additionally, companies can showcase success stories and testimonials from customers who have had positive interactions with CX ambassadors to illustrate the program's impact on the overall customer experience. Finally, companies should align the goals of the CX ambassador program with the strategic objectives of senior leadership, investors, and customers to show how the program contributes to the overall success of the business.