How can companies strike a balance between utilizing artificial intelligence and virtual reality to enhance the customer experience without losing the human touch that is crucial for building strong connections with customers?

Companies can strike a balance between AI and VR by using these technologies to streamline processes and personalize customer interactions, while still prioritizing human interaction when it comes to building relationships. They can achieve this by incorporating AI and VR tools to gather customer data and insights, allowing employees to provide more personalized and efficient service. Additionally, companies can use AI and VR to enhance the overall customer experience, while ensuring that there are still opportunities for face-to-face interactions and personalized touches that are essential for building strong connections with customers. By finding the right mix of technology and human touch, companies can create a seamless and personalized experience that meets customer needs while still maintaining a personal touch.