How can companies effectively align their cross-department collaboration strategies with their overall business objectives to ensure maximum impact on customer experience and long-term success?

Companies can effectively align their cross-department collaboration strategies with their overall business objectives by clearly defining goals and expectations for each department involved. This includes establishing communication channels and processes to ensure seamless collaboration. Additionally, companies should regularly review and assess the progress of their collaborative efforts to identify any areas for improvement. By aligning collaboration strategies with business objectives, companies can ensure that all departments are working towards a common goal, ultimately leading to improved customer experience and long-term success.