How can CX Ambassadors utilize augmented reality (AR) and virtual reality (VR) technology to create immersive and interactive experiences for customers, ultimately deepening their emotional connection with the brand?

CX Ambassadors can utilize AR and VR technology to create immersive experiences by developing virtual tours of products or services, allowing customers to explore them in a 3D environment. They can also use AR to provide interactive instructions or tutorials on how to use products, enhancing the customer's understanding and engagement. By incorporating these technologies, CX Ambassadors can personalize the customer experience, making it more memorable and emotional, thus strengthening the customer's connection with the brand.