How can individuals utilize active listening, empathy, and humor to not only diffuse tense situations, but also strengthen relationships and build trust with others in the process?

Empathy
Individuals can utilize active listening by fully engaging with the speaker, demonstrating understanding, and validating their feelings. Empathy can be shown by putting oneself in the other person's shoes and acknowledging their perspective. Humor can be used to lighten the mood, break tension, and create a sense of connection. By incorporating these skills, individuals can show that they care, build mutual respect, and foster open communication, ultimately strengthening relationships and building trust with others.