How can businesses effectively train and empower their CX Ambassadors to not only meet, but exceed customer expectations in delivering personalized experiences and building lasting relationships with customers?

Businesses can effectively train and empower their CX Ambassadors by providing comprehensive training on the company's products, services, and customer service protocols. They should also encourage ongoing learning and development to ensure CX Ambassadors stay up-to-date with industry trends and best practices. Additionally, businesses can empower CX Ambassadors by giving them the autonomy to make decisions and solve problems on their own, while also providing support and guidance when needed. By fostering a culture of empathy, active listening, and continuous improvement, businesses can help CX Ambassadors exceed customer expectations, deliver personalized experiences, and build lasting relationships with customers.