How can companies ensure that their efforts to create a culture of appreciation and recognition for employees are sustainable and continue to positively impact customer experience over time?

Companies can ensure the sustainability of their efforts to create a culture of appreciation and recognition for employees by embedding these practices into their core values and organizational culture. This involves consistently recognizing and rewarding employees for their contributions, providing ongoing training and development opportunities, and fostering open communication and feedback channels. By regularly evaluating the effectiveness of these initiatives and making adjustments as needed, companies can ensure that their efforts continue to positively impact employee morale, engagement, and ultimately, customer experience.