In what ways can companies incentivize and reward CX ambassadors for consistently making informed decisions that positively impact customer satisfaction and loyalty in the long term?
Companies can incentivize and reward CX ambassadors by offering monetary bonuses, promotions, or recognition within the organization. They can also provide additional training or resources to further develop their skills and knowledge. Regular feedback and performance evaluations can help identify and reward top performers. Additionally, creating a supportive and positive work environment can motivate CX ambassadors to continue making informed decisions that benefit customer satisfaction and loyalty.
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