How can leaders effectively address conflicts and misunderstandings in the workplace to promote a culture of empathy and active listening among team members?

Leaders can effectively address conflicts and misunderstandings in the workplace by promoting open communication channels where team members feel comfortable expressing their concerns. They should encourage active listening and empathy among team members by modeling these behaviors themselves. Providing conflict resolution training and mediation services can also help team members develop the skills needed to navigate disagreements in a constructive manner. Additionally, leaders should foster a culture of respect and understanding, where differences are valued and celebrated, to promote empathy and collaboration among team members.