How can leaders in multicultural teams promote and encourage the practice of empathy and active listening among team members to enhance overall team performance and cohesion?

Leaders in multicultural teams can promote empathy and active listening by setting a positive example through their own behavior. They can create a safe and inclusive environment where team members feel comfortable sharing their perspectives and experiences. Encouraging open communication and mutual respect can help team members understand and appreciate each other's differences, leading to improved collaboration and trust. Providing training and resources on effective communication skills and cultural awareness can also support the development of empathy and active listening within the team.