In what ways can CX Ambassadors proactively gather customer feedback to ensure they are constantly meeting and exceeding customer expectations?

CX Ambassadors can proactively gather customer feedback by implementing surveys after customer interactions, monitoring social media and online reviews for feedback, and conducting regular focus groups or interviews with customers. They can also utilize feedback tools such as Net Promoter Score (NPS) surveys to measure customer satisfaction and identify areas for improvement. Additionally, CX Ambassadors can encourage open communication channels with customers through email, chatbots, or feedback forms on their website to easily collect feedback and address any issues promptly.