In what ways can CX Ambassadors proactively gather customer feedback to ensure they are meeting the evolving needs and expectations of their customers?

CX Ambassadors can proactively gather customer feedback by conducting regular surveys, hosting focus groups or customer advisory boards, monitoring social media channels for comments and reviews, and analyzing data from customer interactions. They can also engage in one-on-one interviews with customers to gather in-depth feedback and insights. By actively seeking out feedback through various channels, CX Ambassadors can ensure they are meeting the evolving needs and expectations of their customers and make necessary adjustments to improve the overall customer experience.