In what ways can organizations ensure that frontline employees are empowered to take ownership of their feedback and drive positive change within the company culture?

Organizations can ensure that frontline employees are empowered to take ownership of their feedback and drive positive change within the company culture by providing training and resources on effective communication and problem-solving skills. They can also create a supportive and inclusive work environment where employees feel comfortable sharing their feedback and ideas. Additionally, organizations can implement a feedback system that allows frontline employees to easily provide input and see the impact of their suggestions on company policies and practices. Lastly, recognizing and rewarding employees who take initiative and drive positive change can further motivate frontline employees to take ownership of their feedback.