How do you ensure that your company's commitment to prioritizing customer satisfaction is ingrained in every department and level of the organization, from top management to front-line employees?

To ensure that our company's commitment to prioritizing customer satisfaction is ingrained at every level, we implement regular training sessions for all employees on the importance of customer service. We also have a feedback system in place that allows customers to provide their input directly to all levels of the organization. Additionally, we have performance metrics tied to customer satisfaction goals that are tracked and reviewed by top management regularly. Lastly, we encourage open communication and collaboration between departments to ensure a seamless customer experience across all touchpoints.