How can a CX ambassador navigate cultural differences and ensure inclusivity when providing customer support to a diverse global audience?

A CX ambassador can navigate cultural differences and ensure inclusivity by first educating themselves on the cultural norms, values, and communication styles of the diverse global audience they are serving. They should also actively listen to customers, show empathy, and adapt their communication approach based on the cultural context. Additionally, using language and tone that is respectful and neutral can help prevent misunderstandings and promote inclusivity. Lastly, seeking feedback from customers and continuously learning and adapting to different cultural preferences will help the CX ambassador provide more effective customer support to a diverse global audience.