What steps can businesses take to mitigate the risks of data breaches when employees use personal devices for remote access to customer information?

Businesses can implement a strong bring your own device (BYOD) policy that outlines security measures, such as encryption and remote wiping capabilities, for personal devices used for remote access. They should also provide regular training and education to employees on the importance of safeguarding customer information and how to identify potential security threats. Additionally, businesses can invest in endpoint security solutions that monitor and control access to sensitive data on personal devices, as well as regularly update and patch software to address any vulnerabilities. Finally, implementing multi-factor authentication and restricting access to customer information based on job roles can further reduce the risks of data breaches.