How can organizations effectively measure the success of their technology-enhanced onboarding process in terms of new employee retention and customer satisfaction levels?

Organizations can measure the success of their technology-enhanced onboarding process by tracking new employee retention rates before and after implementation. They can also gather feedback from new hires about their onboarding experience to gauge satisfaction levels. Additionally, organizations can analyze customer satisfaction levels post-onboarding to see if there is a positive impact on customer interactions. By collecting and analyzing these data points, organizations can effectively measure the success of their technology-enhanced onboarding process in terms of new employee retention and customer satisfaction levels.

Keywords

technology-enhanced onboarding process measure success new employee retention customer satisfaction

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