How can international companies effectively measure the success of their culturally sensitive CX strategies in different regions around the world to ensure they are meeting the needs and expectations of diverse customer segments?

International companies can measure the success of their culturally sensitive CX strategies by conducting regular surveys and feedback collection from customers in different regions. They can also analyze customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT), to gauge the effectiveness of their strategies. Additionally, companies can track key performance indicators (KPIs) specific to each region to monitor the impact of their CX initiatives on diverse customer segments. By leveraging data analytics and customer insights, international companies can continuously evaluate and adjust their CX strategies to better meet the needs and expectations of diverse customer segments worldwide.