How can brands measure the success of their efforts in creating a more inclusive and personalized customer experience for diverse global markets, and what key metrics should they consider to ensure they are effectively connecting with their target audiences?

Brands can measure the success of their efforts in creating a more inclusive and personalized customer experience for diverse global markets by tracking metrics such as customer satisfaction, customer retention rates, and customer engagement levels. They should also consider metrics related to diversity and inclusion, such as the representation of different demographics in their customer base and feedback from diverse groups. By analyzing these key metrics, brands can ensure they are effectively connecting with their target audiences and making meaningful progress towards creating a more inclusive and personalized customer experience.