How can companies effectively measure the success of their onboarding process in not only achieving customer experience goals but also in promoting a sense of belonging and inclusion within the organization?

Companies can effectively measure the success of their onboarding process by collecting feedback from new hires on their experience, tracking key metrics such as time to productivity and retention rates, and conducting surveys to assess the level of belonging and inclusion felt by new employees. They can also analyze engagement and satisfaction levels of new hires over time to see if they align with the organization's goals. Additionally, companies can compare the performance and engagement of employees who have gone through the onboarding process with those who have not to evaluate the impact of onboarding on overall success and inclusion within the organization.