In what ways can companies measure the success and impact of implementing multilingual support on customer satisfaction and loyalty?

Companies can measure the success and impact of implementing multilingual support on customer satisfaction and loyalty through customer feedback surveys in different languages, tracking customer retention rates among non-native speakers, analyzing the number of resolved issues in various languages, monitoring customer satisfaction scores across different language segments, and measuring the increase in repeat business from multilingual customers. By using these methods, companies can gain insights into the effectiveness of their multilingual support efforts and make data-driven decisions to improve customer satisfaction and loyalty.