How can companies effectively measure the impact of their strategies to combat CX fatigue and promote work-life balance among employees, and what key metrics should they focus on to ensure long-term success in delivering exceptional customer experiences?

Companies can measure the impact of their strategies to combat CX fatigue and promote work-life balance among employees by tracking key metrics such as employee engagement levels, turnover rates, absenteeism, and customer satisfaction scores. By regularly collecting and analyzing data on these metrics, companies can assess the effectiveness of their initiatives and make informed decisions to improve the overall employee experience. To ensure long-term success in delivering exceptional customer experiences, companies should focus on metrics that directly impact employee well-being and job satisfaction, as happy and engaged employees are more likely to provide outstanding customer service and contribute to a positive work environment.