How can companies measure the impact of their CX ambassadors on promoting a positive organizational culture and improving employee engagement and retention rates?

Companies can measure the impact of their CX ambassadors by tracking employee engagement and retention rates before and after their involvement. They can conduct surveys or interviews with employees to gather feedback on the ambassador's effectiveness in promoting a positive culture. Additionally, monitoring key performance indicators related to employee satisfaction, productivity, and turnover can provide insights into the impact of CX ambassadors on the organization. Regularly reviewing and analyzing this data can help companies assess the success of their CX ambassadors in improving employee engagement and retention rates.