How can companies measure the impact of including employees from all departments and levels in the design process on the overall user experience of interfaces, and what strategies can be implemented to continuously improve collaboration and communication within cross-functional teams?

Companies can measure the impact of including employees from all departments and levels in the design process by conducting user testing and gathering feedback on the user experience of interfaces. They can also track metrics such as user satisfaction, engagement, and conversion rates. To continuously improve collaboration and communication within cross-functional teams, companies can implement strategies such as regular cross-departmental meetings, establishing clear communication channels, fostering a culture of openness and feedback, and providing training on effective collaboration techniques. Additionally, using project management tools and assigning clear roles and responsibilities can help streamline communication and ensure all team members are aligned towards a common goal.