How can companies measure the impact of transparent communication training on employee performance and customer satisfaction, and what strategies can they use to continuously improve their communication practices?

Companies can measure the impact of transparent communication training on employee performance and customer satisfaction by conducting surveys, analyzing performance data, and tracking customer feedback. To continuously improve communication practices, companies can implement regular training sessions, encourage open communication channels, and gather feedback from employees and customers to identify areas for improvement. Additionally, companies can establish clear communication goals and regularly evaluate their progress towards achieving them.