How can companies measure the effectiveness of incorporating storytelling techniques into their onboarding process in terms of employee retention, engagement, and overall understanding of the company's CX goals and values?

Companies can measure the effectiveness of incorporating storytelling techniques into their onboarding process by conducting surveys or feedback sessions with new employees to gauge their understanding and retention of information. They can also track metrics such as employee retention rates, engagement levels, and performance indicators to see if there is a positive impact. Additionally, companies can observe how well new employees align with the company's CX goals and values through their actions and interactions with customers. Regular assessments and follow-ups can help determine the long-term impact of storytelling techniques on employee retention, engagement, and understanding of the company's goals and values.