How can organizations effectively measure the impact of their CX ambassadors on driving disruptive innovation and setting new industry standards in customer experience, and how can they use this data to further empower and support these individuals?

Organizations can measure the impact of their CX ambassadors on driving disruptive innovation and setting new industry standards by tracking key performance indicators such as customer satisfaction scores, customer retention rates, and revenue growth directly attributed to their efforts. They can also conduct surveys and gather feedback from customers to understand the impact of the ambassadors' initiatives on their overall experience. This data can be used to identify areas for improvement, provide recognition and rewards to the ambassadors, and offer additional resources and support to help them continue driving innovation and setting new standards in customer experience.