How can businesses ensure that their remote teams are utilizing digital tools effectively to maximize productivity and maintain high levels of customer satisfaction?

Businesses can ensure that their remote teams are utilizing digital tools effectively by providing proper training and support on how to use the tools efficiently. Regular communication and feedback sessions can help identify any issues or areas for improvement. Setting clear goals and expectations for using the digital tools can also help keep team members focused and on track. Additionally, implementing regular performance assessments and monitoring key metrics can help track productivity and customer satisfaction levels.