How can companies ensure that cultural sensitivity training for customer experience teams is effectively implemented and integrated into daily operations to maximize its impact on global communication and collaboration?

Companies can ensure that cultural sensitivity training for customer experience teams is effectively implemented and integrated into daily operations by providing ongoing training and reinforcement of key concepts. They can also incorporate cultural sensitivity into performance evaluations and reward systems to incentivize employees to apply their training. Additionally, companies should create opportunities for team members to practice and apply their cultural sensitivity skills in real-world scenarios through role-playing exercises and cross-cultural interactions. Finally, leadership should demonstrate a commitment to cultural sensitivity by modeling inclusive behaviors and fostering a culture of respect and understanding within the organization.