How can companies maintain a strong sense of team collaboration and communication among remote employees to ensure they are working cohesively towards delivering exceptional customer experiences while working from home?

Companies can maintain a strong sense of team collaboration and communication among remote employees by utilizing technology tools such as video conferencing, instant messaging, and project management platforms to facilitate regular communication and collaboration. Setting clear expectations and goals, providing regular feedback, and fostering a culture of trust and transparency are also crucial in ensuring remote employees work cohesively towards delivering exceptional customer experiences. Encouraging virtual team building activities, organizing virtual meetings, and creating opportunities for informal communication can help remote employees feel connected and engaged with their team members despite working from home.