How can companies ensure that their identified CX ambassadors maintain a high level of passion and dedication towards delivering exceptional customer experiences over time?

Companies can ensure that their identified CX ambassadors maintain a high level of passion and dedication towards delivering exceptional customer experiences over time by providing ongoing training and development opportunities to keep them engaged and motivated. Recognizing and rewarding their efforts can also help to reinforce their commitment to delivering exceptional customer experiences. Regularly soliciting feedback from both customers and employees can help identify areas for improvement and ensure that ambassadors continue to meet customer expectations. Finally, fostering a positive and supportive work environment can help to sustain their passion and dedication towards delivering exceptional customer experiences.

Keywords

employee training recognition and rewards feedback customer experience work environment

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