How can teams maintain a focus on continuous improvement in customer interactions while navigating unexpected challenges or changes in the market?

Teams can maintain a focus on continuous improvement in customer interactions by regularly collecting and analyzing customer feedback to identify areas for improvement. They can also establish clear goals and metrics to track progress and ensure accountability. Additionally, teams can adapt quickly to unexpected challenges or changes in the market by fostering a culture of flexibility, creativity, and collaboration. By staying proactive and responsive to customer needs and market trends, teams can continue to drive improvement in customer interactions even in the face of uncertainty.