How can organizations ensure that their employees maintain a sense of purpose and passion over time in order to continue positively impacting customer experience and satisfaction levels?

Organizations can ensure that their employees maintain a sense of purpose and passion by providing opportunities for growth and development, recognizing and rewarding their contributions, fostering a positive work culture that promotes collaboration and communication, and aligning individual goals with the organization's mission and values. Regular feedback and performance evaluations can also help employees stay engaged and motivated to positively impact customer experience and satisfaction levels. Additionally, offering training and resources to help employees improve their skills and knowledge can further enhance their sense of purpose and passion in their roles.