How do CX ambassadors ensure that they maintain a high level of emotional intelligence and active listening skills when dealing with a large volume of customer interactions every day?

CX ambassadors maintain a high level of emotional intelligence and active listening skills by regularly practicing self-awareness and empathy. They actively engage in training and workshops to enhance their communication skills and emotional intelligence. Additionally, they prioritize self-care and stress management techniques to prevent burnout and maintain a positive mindset during customer interactions. By utilizing tools such as mindfulness and reflection, CX ambassadors can effectively navigate a large volume of customer interactions while remaining emotionally intelligent and attentive.