How can organizations leverage technology and digital platforms to enhance collaboration and knowledge sharing within their internal CX community network, ensuring continued engagement and participation over time?

Organizations can leverage technology and digital platforms by implementing collaboration tools such as project management software, communication platforms, and knowledge sharing platforms. These tools can facilitate real-time communication, document sharing, and collaboration among team members within the internal CX community network. Additionally, organizations can create a centralized hub for information and resources, making it easier for employees to access and share knowledge. By fostering a culture of continuous learning and engagement through these digital platforms, organizations can ensure sustained participation and collaboration within their internal CX community network.