How can teams leverage technology to enhance their ability to handle challenging customer interactions and provide exceptional customer service?

Teams can leverage technology by implementing customer relationship management (CRM) systems to track customer interactions and preferences. They can also use chatbots and AI-powered tools to provide quick and accurate responses to customer inquiries. Additionally, teams can utilize data analytics to gain insights into customer behavior and tailor their services accordingly. By integrating technology into their customer service efforts, teams can streamline processes, improve efficiency, and ultimately enhance the overall customer experience.