How can teams leverage technology to enhance their customer interactions and improve their communication and problem-solving skills?

Teams can leverage technology by using customer relationship management (CRM) software to track and manage customer interactions, allowing for personalized and efficient communication. Collaborative tools such as project management software can improve team communication and problem-solving by facilitating real-time collaboration and task delegation. Additionally, virtual communication tools like video conferencing can help teams connect with customers and colleagues regardless of location, enhancing overall communication and problem-solving skills. Overall, integrating technology into team processes can streamline customer interactions, improve communication efficiency, and enhance problem-solving capabilities.